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Fluff Co
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🏆 Monthly Report: March 2024
🏆 March Wrapped
An overview of the customer satisfaction in this month.
Total Emails
4.193
15%
vs last month
Complaints
1.302
4.1%
vs last month
Positive
840
21%
vs last month
Questions
1.921
1.3%
vs last month
Suggestions
840
14.2%
vs last month
Returns
1.921
12%
vs last month
Top 5: Positive Feedback
1
Softness of the sleeping mask
2
Fair price point
3
Fast delivery
4
Good quality
5
Nice packaging
Top 5: Negative Feedback
1
Photos on website are not representative
2
Lack of available colours
3
Sold out fast
4
Heavy weights
5
Difficult to use
AI Summarisation Tool
AI Summarisation Tool
Turning all customer
interaction into insightful data.
Turning all customer
interaction into insightful data.
Brand Insights aggregates all communication of your customers
across all platforms and turns it into insightful data.
Brand Insights aggregates all communication of your customers
across all platforms and turns it into insightful data.
Reviews
Reviews
Comments
Comments
Customer Service
Customer Service
Emails
Emails
brandinsights
Reviews
Comments
Customer Service
Emails
brandinsights
Home
Integrations
Settings
97%
Fluff Co
hi@brandinsights.io
Home
🏆 Monthly Report: March 2024
🏆 March Wrapped
An overview of the customer satisfaction in this month.
Total Emails
4.193
15%
vs last month
Complaints
1.302
4.1%
vs last month
Positive
840
21%
vs last month
Questions
1.921
1.3%
vs last month
Suggestions
840
14.2%
vs last month
Returns
1.921
12%
vs last month
Top 5: Positive Feedback
1
Softness of the sleeping mask
2
Fair price point
3
Fast delivery
4
Good quality
5
Nice packaging
Top 5: Negative Feedback
1
Photos on website are not representative
2
Lack of available colours
3
Sold out fast
4
Heavy weights
5
Difficult to use
AI Summarisation Tool
Turning all customer
interaction into insightful data.
Brand Insights aggregates all communication of your customers across all platforms and turns it into insightful data.
Reviews
Comments
Customer Service
Emails
brandinsights
Reviews
Comments
Customer Service
Emails